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Internet Services
Internet Dial-Up Account Setup
Tech Support - Residential
Customers: 888-273-6227 /
216-619-2000 (9 am to 9 pm, Mon-Fri / 1 pm to 6 pm
Sat-Sun)
Commercial Customers: 800-586-6544 /
440-946-0080 (9 am to 6 pm,
Mon-Fri)
Calls and e-mails ( support@datavoice.net
) sent after hours will be returned by the next business day.
Dial Up Numbers: [56K Dialups are
compatible with the V.90 / K56flex Protocol]
| Cleveland |
440-424-0032 - ISDN,
V.90/K56Flex (56K),
33.6k, 28.8k |
| Cleveland ISDN |
216-377-1022 - ISDN Only |
| Lake County: Painesville, Mentor,
Willoughby, Kirtland |
440-856-0009 - ISDN, V.90/K56Flex (56K), 33.6k, 28.8k |
| Summit County: Akron |
330-572-0048 - ISDN,
V.90/K56Flex (56K), 33.6k, 28.8k |
| Southern Portage County: Ravenna, Kent |
330-297-9799 - ISDN, V.90/K56Flex
(56K), 33.6k, 28.8k |
| Canton |
330-818-0078 - ISDN,
V.90/K56Flex (56K), 33.6k, 28.8k |
| North Canton |
330-639-0055 - ISDN,
V.90/K56Flex (56K), 33.6k, 28.8k |
N. Portage County: Garrettsville**
(330),
Hiram, Mantua |
330-274-1200 - V.90/K56Flex (56K),
33.6k, 28.8k |
Geauga County* - East:
Garrettsville** (440),
E. Claridon, Huntsburg, Burton, Middlefield, Parkman |
440-834-7022 - V.90/K56Flex (56K),
33.6k, 28.8k |
| Geauga County - West: Russell,
Bainbridge, Newbury, Chagrin Falls, Auburn, Solon |
440-424-0032 - ISDN, V.90/K56Flex
(56K), 33.6k, 28.8k |
| Elyria / North Ridgeville |
440-322-4431 - 33.6k, 28.8k |
| Lorain / Vermillion |
440-277-7011 - 33.6k, 28.8k |
* In addition to the cities listed above,
the East Geauga County number is a local call for these numbers in area code 216:
208-xxxx, 214-xxxx, 388-xxxx.
**GARRETTSVILLE Customers who have phone lines in area code
440 can dial our East Geauga County number locally. Garrettsville customers in area
code 330 can dial our Ravenna number locally.
Windows: Open 'My Computer', open
'Control Panel'. Double Click on 'Internet' (or 'Internet Options'). Click on the 'Connection' Tab,
Click on 'Connect..' (or 'Setup' - depending on the version) The Internet Connection Wizard will start and walk you through
all the required steps. Refer to the information below and your client data sheet
that we provided you for the correct data. See also: Dial-Up
Tips
Configuration Information
DNS Server (Primary) : 207.166.192.30
DNS Server (Secondary): 207.166.192.31
Outgoing Mail Server (SMTP): mail.nacs.net
Incoming Mail Server (POP3): mail.nacs.net
Usenet News Server (NNTP): news.nacs.net
Note: Commercial customers may have
a different configuration. Contact technical support for the correct
settings.
Other Information
Commercial Customers: Unless you
have your own domain name, your E-Mail address is username@dvoice.com
Residential Customers: Your E-Mail address is username@nacs.net
(Note
all lower case)
Billing Information
Make checks payable to:
DATAVOICE
PO Box 783
Willoughby, OH 44096-0783
See also: Introduction to Internet Services
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